Tepromark Architectural Products – Osseo, MN – Administration & Operations Specialist
Tepromark Architectural Products was a 2012 ground-up relaunch under new ownership of a brand of wall protection systems for healthcare facilities based on the liquidated assets of another company.
- Established initial configuration and provided ongoing support and training for all small office systems (Windows Laptops, Ringcentral Phone, Insightly CRM, Google Apps email and cloud file sharing, MS Office, Unleashed orders & inventory tracking & reporting, Xero accounting & bookkeeping, Square and Stripe credit card processing)
- Processed and produced customer purchase orders, supplier sales orders, Bills of Lading, acknowledgements & tracking details, account statements, payments & receipts
- Full post-sale order and process ownership, tracking available inventory, expected and booked orders, incoming stock and drop-shipments of components to ensure timely and accurate delivery to the building site
- Constructed custom skids, packed, strapped and wrapped, aluminum and plastic components for domestic and international shipping
- Received, inspected and stored newly received product components
- Customer service & problem solving, website and social media design, promotion & maintenance, approval of catalogs and other print media
- Supervised US Trademark applications for Tepromark name and logo
- Retained catalog resale clients during product line and product nomenclature changes through extensive inside sales support
- Packed retained inventory, racks and equipment for transport from Skokie, IL and set up racks and cut-to-length work areas in the new ~1500 sq ft warehouse space in Osceola, WI
- Implemented systems and processes for tracking and organizing legacy inventory and new production in real time